Privacy Policy

Effective Date: November 1, 2026

At starshirts.in (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our custom graphic apparel, t-shirts, and hoodies.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information that identifies, relates to, or can be linked to you. The types of data we collect depend on how you interact with our website:

Personal Identification Information: Name, email address, phone number (+91 9399653507), and shipping/billing addresses collected during checkout or account creation.
Transaction & Payment Details: Order history, product selections, and sizing preferences. Note: We do not store sensitive payment card details or banking passwords on our servers. All online payments are handled securely through our third-party payment gateway, Cashfree.
Customer Support Communications: Any messages, inquiries, or grievance details you send us via email (support@starshirts.in) or phone.
Automatically Collected Data (Cookies & Tracking): Technical data such as your IP address, browser type, device information, and browsing behavior on our site collected via analytics tools like Google Analytics (GA) and Google Merchant Center (GMC) tags.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

Order Processing & Fulfillment: To process your purchases, handle Cashfree online transactions, manage Cash on Delivery (COD) / partial COD orders, and coordinate shipments to your address.
Customer Support: To respond to your inquiries, resolve shipping issues, and manage returns or exchanges during our business hours (Monday to Saturday, 9:00 AM – 5:00 PM IST).
Website Optimization & Marketing: To analyze site traffic, monitor the performance of our Google Merchant Center product feeds, and improve our streetwear catalog and overall user experience.
Legal & Compliance: To comply with applicable laws in India, prevent fraudulent transactions, and protect our legal rights.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity.

Google Analytics & Google Merchant Center: These tools help us understand how visitors interact with starshirts.in, measure the effectiveness of our advertising, and ensure compliance with merchant standards.
Managing Cookies: You can choose to set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if cookies are disabled.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

Service Providers: We share necessary delivery and contact details with trusted courier and logistics partners to ensure your apparel orders are successfully shipped to you across India.
Payment Processors: Transaction details are shared securely with Cashfree to process your payments.
Legal Obligations: We may disclose your information if required to do law enforcement checks, comply with a court order, or protect the safety and rights of starshirts.in and our customers.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet or information storage technology can be guaranteed 100% secure.

6. Your Rights & Choices

Depending on your jurisdiction, you have certain rights regarding your personal data:

Access & Update: You can request access to or correction of the personal information we hold about you.
Opt-Out: You can opt-out of marketing communications by following the unsubscribe links in our emails or adjusting your browser settings to block cookies.

7. Contact Us

If you have any questions, concerns, or grievances regarding this Privacy Policy or how your data is handled, please reach out to our support team:

Business Name / Entity: starshirts.in
Registered Address: 36 City Mall, Bilaspur, Chhattisgarh 495001, India
Email: support@starshirts.in
Phone: +91 9399653507
Customer Support Hours: Monday to Saturday – 9:00 AM – 5:00 PM (GMT+5:30)
(We aim to respond to all inquiries within 24 to 48 hours).